Applitech's IT Infrastructure management service lets clients manage IT the way the rest of the business is managed: using technology to speed and standardize processes, automate manual tasks, reduce risk, boost productivity, and decrease cost.
Overview
Applitech combines extensive experience with proven execution capabilities to provide on-demand IT Infrastructure services across desktops, networks, helpdesks, messaging servers, email, and databases. The services maximize operational efficiency and cost-effectiveness and deliver measurable return on IT infrastructure investment.
Service packages can include
- 01Central help desk for troubleshooting and user support
- 02Onsite or offsite problem resolution with effective tracking and escalation
- 03Enterprise network management and enhancement
- 04Design and architecture of LAN, WAN, and communications networks
- 05Network security consulting and implementation
- 06Network storage and backup consulting
- 07Hardware and peripheral sizing
- 08Disaster recovery management and offsite or offshore data backup
Operating model
- 01Tiered support with documented escalation paths
- 02ITIL-aligned change, incident, and problem management
- 03Performance and capacity monitoring with trend analysis
- 04Security baselining and continuous compliance checks
- 05Hybrid onshore-offshore staffing to balance cost and proximity
Why Applitech
Infrastructure is judged on uptime, not slide-ware. Applitech operates this practice with the discipline that customers need to keep critical operations running, and brings the proactive monitoring and DR posture that protect customers when something does go wrong.